Everything that has to be on file before they work a shift.
Every stage of hiring somebody sends something to someone. Get the order right and a new carer turns up with their file already complete. Get it wrong and you are chasing a DBS on the morning of their first shift.
This is the whole list. What Schedule 3 actually requires, the three ID documents you have to see in person, the four things that must be in before anybody works, and a printable checklist sorted by what it is rather than by somebody else’s process.
Every agency in England needs the same documents on the same file.
The application form that collects employment history properly, the interview form with the gaps question built in, the reference request that asks why the last role ended, the disclosure risk assessment, the contract and the full policy set are all inside the course. The same ones in daily use in a CQC-rated Good domiciliary care service in England.
See what is inside →The home of Home Care Built to Scale. The programme for domiciliary care owners and registered managers operating in England, under CQC.