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Home Care Built to Scale For providers in England

Build a home care
business that’s CQC-ready, care-led, and designed to
run without you.

Home Care Built to Scale is the England programme written and still taught by a founder running a CQC-rated Good domiciliary care service. Three pillars. 60+ video lessons. 260+ policies and procedures. 250+ editable templates. Three 1:1 calls with Shazad. Monthly group Q&As. A private owners’ community. Continuously updated as regulations evolve.

Enrol in the programme → Free: CQC Readiness Checklist

£2,499 one-off or 3 monthly instalments of £899

60+
Video lessons across Build, Run and Grow.
260+
Policies and procedures. The full library used inside the operator’s own service.
250+
Templates, trackers and dashboards, ready to personalise.
9hrs
The working week the operator now keeps, with the systems running the rest.
Free tool · before you decide

How many care hours a week your service actually needs.

Plug in your charge rate, your team and your fixed costs. The calculator gives you the minimum weekly delivery your service needs to cover the lot. Most new owners are surprised at the number.

Try the calculator →
Where are you?

The programme meets you where you are, and takes you forward.

Build, Run and Grow are sequenced but you won’t start at lesson one unless you want to. Aspiring owners work through Build first. Registered managers preparing for inspection skip ahead to Run. Owners with one site who want a second spend most of their time in Grow. You decide.

I. Start

I want to open my own home care agency.

Start in Build: Companies House, CQC application, Statement of Purpose, policies, systems. Leave the pillar with the structure, documents and systems expected of a new provider in England. Typical path: Pillar I in full, then dip into Pillar II as you hire.

Begin with Build →
II. Inspect

I’m preparing for a CQC inspection.

Jump straight to the CQC Ready section in Pillar I and the quality, auditing and documentation modules in Run. The 260+ policy library, the audit calendar, and the fit person interview prep sit here.

Jump to CQC Ready →
III. Scale

I already run one. I want to step back and grow.

Spend your time in Grow: owner-to-director mindset, delegation, bid writing, commissioner relationships, the second branch economics. Built for owners stuck because the business still depends on them.

Skip to Grow →
The Programme

Three pillars.
Nine sections.
Sixty plus lessons.

No filler, no generic business-school theory. Every lesson comes from operating a regulated home care agency in England, with the artefacts, templates and dashboards actually in use inside Semper Care. Lifetime access. Content kept current as regulations change and as we find better ways of doing things.

Pillar I

Build

Set up properly: legally solid, CQC-ready, and designed to scale from day one.

  • 1.1Foundations First·
  • 1.2CQC Ready·
  • 1.3The Backbone·
Pillar I Three sections
Pillar II

Run

Run your service with the right people, the right processes and the right standards, so it stops depending on you.

  • 2.1The Right People·
  • 2.2Care That Counts·
  • 2.3The Engine Room·
Pillar II Three sections
Pillar III

Grow

Grow strategically so it becomes a respected, profitable service that doesn’t need you at the centre of it.

  • 3.1Get Known·
  • 3.2Stay Standing·
  • 3.3Step Back·
Pillar III Three sections
Not just the videos

Three sessions with Shazad. Monthly live meetings. A course that keeps growing.

The lessons are the spine. Everything else around them is what turns the programme into a working relationship. Three direct one-to-one sessions with Shazad, a monthly meeting with the whole cohort, and content that keeps pace with the regulator and with real practice.

Direct access

Three one-to-one sessions with Shazad.

Not a call centre, not a community manager. Three checkpoints across your first 12 weeks, on video calls with the operator himself, built into the fee.

  • 01
    Onboarding
    Within your first 7 days. Map your route through the course, set a 30-day target to submit your CQC application.
  • 02
    Four-week check-in
    Four weeks in. Review the documents you’ve prepared and get the green light to submit your CQC application.
  • 03
    Fit person interview prep
    Week 12, before you sit your CQC fit person interview. A walkthrough of what to expect, a review of your registration documents, and a mock interview using the questions CQC is most likely to ask.
Monthly online meetings

Live, together, every month.

Group Q&A sessions for everyone on the programme. Bring the question that’s keeping you stuck this month, and see how the rest of the room is handling it.

Topics come from what keeps coming up: group CQC prep, tendering, hiring, rota management, finance, pricing, safeguarding. A different theme each month. Open Q&A at the end of every session.

Can’t make it live? Every meeting is recorded and added to your course library.

Continuously updated

A course that keeps growing.

This is not a static library of videos. The content is reviewed and added to, regularly.

When regulations change (new CQC guidance, new Care Certificate standards, new application rules), the relevant lessons and templates are updated and you’re told what shifted.

When Shazad finds a better way of doing something inside Semper Care (a faster process, a tighter template, a cleaner system), it goes into the course, for every student, free, for life.

Enrol

Built once. Yours
for life.

Enrol once and get every lesson, every template, three direct sessions with Shazad, a seat in every monthly meeting, and permanent access to the owners’ community. The minute your payment clears you’re inside the community, booked into the next live meeting, and Session One is scheduled. Lifetime access, no subscription.

Need deeper support beyond the three sessions? Apply for ongoing 1:1 mentorship →
Full programme access
£2,499
one-off payment · lifetime access · full access day one
Prefer to spread the cost?
3 × £899 over 3 months
Full video access from day one. Policy library and template bundle unlock after the second payment clears.
  • All three pillars, 60+ video lessons across Build, Run and Grow
  • 260+ policies and procedures, built for CQC-regulated services in England
  • 250+ editable templates, trackers and dashboards
  • Three one-to-one sessions with Shazad: onboarding, four-week check-in, fit person interview prep
  • Monthly live online meetings with the cohort, recorded and added to your library
  • Private community of home care owners
  • Lifetime access. Content added and updated as regulations and practice evolve.
Enrol for £2,499 →

or choose 3 × £899 monthly

Frequently asked

Answers before you ask.

Does this course guarantee I will pass CQC?
Home Care Built to Scale gives you the templates, the policies and the method that solve the part where most providers actually fail: the paperwork, the systems, the application itself. Follow it properly and that side won’t be your problem. What remains is the CQC fit person’s interview. How that goes will come down to your own experience and how you handle the questions on the day. This course can’t sit the interview for you. What it does is make sure you walk in with everything else already in order.
Is this course relevant outside England?
The regulatory content is England-focused. CQC is the English regulator. Scotland, Wales and Northern Ireland each have different frameworks, so the application lessons, interview prep and policy set in this course are built for England.
I haven’t started yet. Is it too early to enrol?
Not at all. This is built for exactly that. Pillar 01 walks you through Companies House, ICO, insurance, registered manager requirements, the CQC application and the fit person’s interview. It’s built for people who haven’t started out yet but are ready to.
I already have a service. What’s in it for me?
Pillar 02 is where you’ll start. Recruitment, induction, supervisions, care plan quality, on-call cover, complaints handling, audits, HR and payroll. Most owners are struggling to maintain their service with a limited number of clients because of the patchy systems they have in place. This is where the course tends to pay back fastest.
How do the three 1:1 calls work?
Three checkpoints across your first 12 weeks, each on a video call with Shazad. (1) An onboarding call within the first 7 days, mapping your route through the course and setting a 30-day target to submit your CQC application. (2) A four-week check-in to review the documents you’ve prepared and confirm you’re ready to submit. (3) Fit person interview prep at week 12, before you sit your CQC registration interview, with a mock run-through of the questions the interviewer is most likely to ask.
What’s the refund policy?
Because the full policy and template library unlocks on purchase, the course is non-refundable once delivered. If you’re weighing it up, you can request more info and a short walkthrough video before you buy.
Home Care Growth

The home of Home Care Built to Scale. The programme for domiciliary care owners and registered managers operating in England, under CQC.

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