Every carer recruited properly. Every call on record. Ready for inspection.
A compliance dashboard for home care agencies, built and run every day at a CQC-registered agency.
If it isn’t written down, it didn’t happen. This makes sure it’s written down.
Shazad Mohammed, founder
Everything an inspector asks for, already written down.
Recruitment you can defend.
From application to first solo visit, everything goes out on one day and chases itself. DBS, references, right to work, contract, starter forms, policies.
References request themselves and follow up automatically. Right to work is logged with who checked it and when. Nobody starts until their file is complete, because the system will not let them.
Every call on record.
Every call in or out is logged against the client and the carer it is about. Who rang, what was said, who is following it up and by when.
A safeguarding concern or an urgent call alerts a manager straight away. Nothing gets lost between shifts, and nothing depends on somebody remembering what they were told.
Know what your office did today.
Your office team writes a short daily log: what they handled, what is outstanding, what needs handing over. Managers see it all in one place, and anyone who has not submitted gets a reminder.
No more “I thought somebody else was dealing with that.”
Every note, read every week.
It reads your daily notes against the care you planned. It finds the copied notes, the missed visits, and the concern that was raised on Monday and never mentioned again.
The things a human eye passes over.
Nothing slips.
Supervisions, spot checks, training and references all know when they are due and who owes them. You see what needs doing today, not what you forgot last month.
Observe two carers on one visit: one form, a record for each.
Every file in one place.
Staff documents, client documents, care plans and risk assessments, stored and dated.
The evidence an inspector asks for, ready when they ask for it.
- It tells you when it doesn’t know. If something did not load, it says so. It never shows you an empty list when what it means is that it could not check. That sounds small until the day it matters.
- A read-only view you can hand an inspector, so they follow the trail themselves instead of asking you to produce it.
- It stays out of your rota. This is a compliance system, not a rostering system, and it sits alongside whatever you already use.
Who it’s for. Built for domiciliary care agencies in England regulated by the Care Quality Commission. Care homes and supported living come after, once home care is right.
We are looking for three agencies to test it first.
If you run a home care agency and you want to help shape it, join the waitlist and tell us about your service. Every feature in it exists because we needed it on a Tuesday afternoon.
Put your name down →The home of Home Care Built to Scale. The programme for domiciliary care owners and registered managers operating in England, under CQC.